Privacy Policy

Effective Date: March 13, 2026

Insurance Innovation Consulting Services (“IICS,” “we,” “our,” or “us”) respects your privacy.

This Privacy Policy describes how we collect, use, store, and disclose your personal information when you interact with our website, subscription platform, coaching services, and other related offerings.

1. Information We Collect

We may collect and process the following types of personal data:

Contact information, including name, email address, phone number, and professional affiliation.
Account details, including username, password, and authentication data for registered members.
Billing information, including credit card or payment processor details necessary to process subscriptions or purchases.
Usage data, including pages visited, interactions with learning modules, completed coaching submissions, workshop participation, and other activity within the platform.
Uploaded content, including call transcripts, notes, or other documents submitted for coaching and evaluation.
Technical data, including IP address, device type, browser, and session cookies.

2. How We Use Your Information

We use the information we collect to:

Provide access to our platform and its features
Process and manage subscriptions and billing
Deliver personalized coaching and performance feedback
Respond to support requests and inquiries
Monitor platform engagement and improve content delivery
Comply with applicable legal and financial regulations

We do not sell or rent your personal data. We may share data with trusted service providers only as necessary to operate the platform, such as payment processing, video hosting, and CRM systems, all under strict confidentiality.

3. Legal Basis for Processing

We process your information on the basis of:

Your explicit consent, when registering or submitting forms
Our legitimate interest in providing and improving the service
Fulfillment of our contractual obligations to you
Compliance with legal and regulatory obligations

4. Data Retention

We retain your data only as long as necessary to fulfill the purpose it was collected for, or as required by law. You may request deletion of your account or submitted content at any time by emailing support@iicsllc.com.

5. Your Rights

You have the right to:

Request access to your personal data
Correct or update inaccurate information
Withdraw consent where applicable
Request data portability or deletion, subject to legal limitations

Requests should be directed to: support@iicsllc.com

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

7. International Data Transfers

If you are accessing the platform from outside the United States, please note that your information may be transferred to, stored in, and processed in the U.S., where our servers and service providers are located.

8. Changes to this Policy

We may update this policy from time to time. Updates will be posted on this page with a new effective date. Material changes will be communicated via email or platform notification.