Refund & Cancellation Policy

Effective Date: March 13, 2026

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Applies to: All subscription-based memberships and purchases on the IICS platform.

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1. Subscription Terms

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When you enroll in an IICS membership, you agree to a recurring subscription plan as outlined during checkout. You will be billed automatically at the beginning of each billing cycle, unless canceled in advance.

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2. Cancellation Policy

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You may cancel your membership at any time from your account dashboard. Upon cancellation:

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• Your subscription will remain active through the end of your current billing period

• You will not be charged for subsequent billing cycles

• Cancellation requests submitted after a charge is processed will apply to the following cycle

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We do not issue partial or prorated refunds for unused time within an active subscription period.

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3. Refund Policy

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All sales are final. IICS does not offer refunds for:

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• Mid-cycle cancellations

• Missed usage of platform features

• Incomplete or unattended coaching sessions

• Failure to meet user-specific performance goals

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Exceptions may be considered in the event of duplicate charges or verified billing errors. To request a review, contact us at support@iicsllc.com within 14 days of the transaction.

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4. Special Promotions and Trials

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From time to time, IICS may offer limited-time promotions, trials, or discounted introductory pricing. Each offer is governed by its own terms, which may override or supplement this policy. Unless otherwise stated, promotions are non-refundable and non-transferable.